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CUSTOMER ENQUIRIES

SUPPORT CENTRE

Monday-Friday
from 9 a.m. to 6 p.m.

Games/Toys support: please refer to support page

CONTACT OUR SERVICE

Before filling out the form, we suggest you to read these instructions carefully:

  1. It is not possible to send individual puzzle tiles; if available, the entire same puzzle will be sent.
  2. We recommend you to carefully read the FAQ by clicking here.
  3. Complete the puzzle before requesting assistance and carefully look for the missing piece, as it is often found later.
  4. Make sure you enter a correct shipping address. In case of incomplete / incorrect address, a new shipment will not be made.
Product information
Where can I find the Batch Number? ❔
Where can I find the product code?
Set a product code and click the SEARCH COMPONENTS button
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Having read the Privacy Policy, concerning privacy consent for the purpose of dealing with customer requests - 1st objective of the circular

Having read the Privacy Policy, with reference to privacy consent for statistical and profiling purposes, for the development, maintenance and improvement of products and our services, as well as sending information, communications and offers - 2nd objective of the circular

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